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Customer Service

What are our opening hours

We are open 5 days a week:
Mon – Fri 9:00am - 5:30pm
Closed: Weekends and Bank Holidays

I would like to leave feedback
At the bottom of the page you will see a blue tab ‘Give Feedback’
We welcome any and all feedback and any comments you think may help us to improve the products and services we offer.

What is the procedure if I want to make a complaint
Majority of our orders are process perfectly, we are only human and sometimes issues arise which gives you cause to complain. Whether it be a delayed order, an issue with the delivery company or a returned or faulty item. We try to ensure any issue are dealt with promptly and if you do have any issue with an order you can contact us either via the phone  01256 378098

I have a problem with an item purchased, who do I contact
The quickest way to get support is to call our Customer Service Dept on  01256 378098
If you have a technical issue, you can email Tech Support: 
If you query is of a less urgent nature you can submit a query to